How quickly will I be able to schedule my fingerprint appointment?
The BON makes every attempt to enter the rosters within ten (10) business days. We will send a confirmation email to your school when the roster has been entered.
How will I get the Service Code Form (formerly known as a Fast Pass)?
The Service Code Form is no longer used. Students will receive an email from Identogo including the Service Code and instructions on scheduling their appointment. The email will be sent to the email address provided on the school roster.
My school has been following this process for a while, and they have a Fast Pass from before. Do I have to wait for my school to hear back from the BON before they can give me the Service Code Form?
YES! The Fast Pass form is no longer used. Getting fingerprinted before your information is in the BON database will delay processing and could interfere with the BON receiving the transmission of CBC results.
What happens if a new/accepted student gets fingerprinted before being entered in the BON system?
As mentioned above, it could interfere with the BON receiving the transmission of CBC results. If this happens, you may be asked to repeat the process.
Does a blue card mean there isn’t anything that the BON needs to review?
Not necessarily. Remember, blue cards are sent to individuals whose CBC was clear, but it is possible that you did have criminal activity in the past and the jurisdiction has not reported the information to the TX DPS. In addition, the eligibility section of the D.O. has questions of a non-criminal nature. It is highly recommended that you read the ENTIRE section of eligibility questions to determine if a D.O. needs to be submitted
I already know that something is going to show up on my background check. Can I mail the documentation before the BON has the CBC results?
You may write the letter of explanation and start accumulating the necessary documentation, however, we recommend that you wait until receiving the initial outcome from the BON (blue card or an outcome letter). Not following this procedure could delay the processing.
How long does it take to hear back about the Declaratory Order I submitted?
This initial review can take up to 30 days. Correspondence will be sent by letter regarding the outcome of the initial review. Students who were asked for a D.O. and $150 fee must allow a minimum of 90 days for the Enforcement Department to send an outcome.
Will I receive a blue card if my D.O. review is approved?
No. Blue cards are only mailed to individuals whose CBC was clear. If you submitted a D.O. then you will receive an Operations outcome letter.
Is there a fee associated with the eligibility review?
You will not need to pay a fee ONLY if the nature of your eligibility issue can be resolved during the initial review.
You will be asked to submit a DO & the $150 Enforcement review fee if the initial review finds that your eligibility issue requires an in-depth investigation with the Enforcement Department.
Your file will be transferred to the Enforcement Department within 10 business days of our office receiving the DO & $150 fee.
I am having difficulty obtaining some of the documentation since the incident happened so long ago. What do I do?
You need to make every attempt to obtain court documentation related to the incident in question. The appropriate legal jurisdiction should be able to provide something on letterhead stating that no records are found, if that is indeed the case.
Just to be on the safe side, I submitted a D.O. petition to the BON even though I’m answering ‘no’ to all of the eligibility questions. That’s okay isn’t it?
No. Receiving needless paperwork delays processing time all around. If you are legally able to answer ‘no’ to all eligibility questions and have received a blue card, you should not submit D.O.
Will I have to repeat the background check process before graduation?
Some students who previously submitted fingerprints to the BON may be required to complete a new fingerprint submission. This situation is due to the age of the initial fingerprint submission. Students in this situation will receive the email from Identogo with the fingerprint instructions.
I misplaced my blue card and my school is asking for it. How do I get another one?
The BON mails the original blue card to the address provided by the school on the New and Accepted Student Roster. One additional courtesy copy can be mailed to an address you specify. Email your request to webmaster@bon.texas.gov. Include your full name, date of birth, and last four digits of your SSN (if applicable), and confirm which address to mail the courtesy copy. Please make the subject line of your email: BLUE CARD COPY
Any additional blue cards, after the first two, would require a new roster from the nursing program.
I went through the D.O. process a few years ago and received an outcome letter. Is this still valid?
Yes. So long as no new offenses have occurred, the approval would stand, even if the letter is outdated.
I received approval through the D.O. process. This means I can now answer “no” to the eligibility questions on the NCLEX application, correct?
Applicants can submit an online application, and answer ‘no’, as long as they have already disclosed the incident(s) to the BON (on a previous application or DO). Any new incidents must be disclosed by submitting a new DO or on the NCLEX application itself.
For more information on these and other topics, use the search field at the top right corner of the page. Should you have further questions or are in need of clarification, please feel free to contact the Board.
